Customer Satisfaction Prediction Using Machine Learning

Paritosh Mahto
Towards Data Science
23 min readApr 30, 2021

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Predicting Customer Satisfaction for the purchase made from the Brazilian e-commerce site Olist.

This Article Includes:
1.Introduction
2.Business Problem
3.Problem Statement
4.Bussiness objectives and constraints
5.Machine Learning Formulation
i Data Overview
ii.Data Description
iii.Machine Learning Problem
iv.Performance Metrics
6.Exploratory Data

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